March 30, 2020 Schoology, SeeSaw Update

Posted by Susan Heidt on 3/30/2020 7:00:00 PM

Dear Students and Families, 

Today at 9:30 AM, 4,300 Monticello School District students and their families were among the millions of first day distance learning students around the country logging into Schoology, SeeSaw, and Google.

Google apps (gmail, google drive) remained stable throughout the day. However Schoology and Seesaw servers experienced latency issues and for a short time complete shutdowns. This happens when large volumes of students are logging in at the same time. Although this is a tough way to start the school day, from time to time this may happen. Please know our students are not alone.

Engineers, from the learning platforms and applications we use, work as fast as possible to investigate and correct the issues so students can continue their learning. Your principals and teachers have signed up for system status updates and receive notices when there is a problem and systems to support distance learning are not performing as expected. They also receive status updates with information or progress toward resolution and confirmation of a resolution.

We appreciate your patience as we learn the best way to inform everyone and to minimize stress for your students and you. Look to the “District Announcements” on the COVID-19 site for system updates. Thank you for being such a great school community and your response to support your students.

- Sue