TECHNOLOGY SUPPORT IS AVAILABLE FOR STUDENTS, PARENTS, TEACHERS, AND STAFF
If the device your child is using breaks/stops working, we will support you in fixing the device. It is important to know we have very few devices to loan when a student device comes in for repair, devices are quarantined for 72 hours. Parents or students can
- start a repair or support ticket
- contact the IT helpdesk and we will either answer your question or start a support ticket for you
To start a repair / support ticket or call us directly, click on the contact District IT Helpdesk below for options.
For famlies who do not have internet access and have not had an opportunity to obtain internet access through Fibernet, TDS, Charter, Spectrum or another carrier in the area, you may request to checkout a mobile hotspot through the Monticello School District by completing the Hotspot Checkout Form. Preference will be given to students or family with a Free and Reduced Lunch qualification.
For the 20-21 school year, students in grades 5 and 6 will be issued a chromebook at the start of the school year. Chromebooks and tablets have been ordered for students in grades K-4, however devices are not expected to ship until end of October. Students in grades 7-12 will keep their school-issued Chromebook from last school year to use for the 20-21 school year. If your child is enrolled in the distance learning option and needs a Chromebook to use until their issued device arrives, please click on the Device Distribution Monticello Form below.
April 3, 2020 Status Monitoring UpdatesPosted by Susan Heidt on 4/3/2020 6:00:00 AM
April 2, 2020 Schoology UpdatePosted by Susan Heidt on 4/2/2020 8:55:00 AM
March 30, 2020 Schoology, SeeSaw UpdatePosted by Susan Heidt on 3/30/2020 7:00:00 PM
March 29, 2020 Internet Access UpdatePosted by Susan Heidt on 3/29/2020 4:00:00 PM